We are very confident in the quality of our home improvement leads. However, we understand that there may be a variety of circumstances for a contractor to request the return of a lead. Generally this falls into the category of not being able to contact the homeowner or the homeowner has a change of heart due to personal issues.
Regardless, we offer a simple, no-hassle process to return a lead. If you get an invalid lead, you can return it by simply contacting our Customer Service representatives within seven (7) calendar days of purchase.
Each lead returned for credit will be independently verified to ensure it meets the return criteria. For more detailed information, refer to our lead return policy.